Every employee is trained to adhere to the highest ethical standards and at the same time to conform to the business requirements of the regulators.

Professional procedures are followed to ensure that Client data is stored, managed and used in a secure and confidential manner and records are maintained as such. Regular audits by experts in the area of compliance are made to ensure that departments and individuals are being constantly trained to reduce any opportunity for error. At our headquarters, Deloitte & Touche conduct an internal & systems audit. Our headquarter is awarded an ISO 9001: 2000 certification from TUV, Germany since 2005. (In addition, we have audits conducted by TUV, Germany annually)

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Customer Relations
We are grateful to all our customers for their trust, co-operation and support.

If you have any questions, suggestions, complaints or comments, do please write in and we will get back to you.

Offline Complaints (PDF)


You can send the Form at the following address:

Compliance Officer – Customer Relations,
K.M. Dastur Reinsurance Brokers Private Limited
Cambata Building, 5th Floor,
42, Maharishi Karve Road,
Churchgate, Mumbai 400 020.


You can email us the Form at:-

* You can also register your complaints during office hours.
+ 91 22 6617 9890

Office hours:
Monday to Friday: 10 am to 6:30 pm
Saturday: 10 am to 1:30 pm

Sunday & Public Holidays – Closed